UX Design Work Experience

Browse past projects.

Finastra - Store

December 1, 2023
UX Architect / UI Designer

Project summary

Design the user experience for an eCommerce store for Finastra's existing clients.


Enable existing Finastra clients to

· Purchase products based upon their existing product version, configuration and contract

· Browse the whole product range to upsell new products and services

· Enable customers to search, filter and sort products

· Enable customers to hand off purchasing to other colleagues

· Enable to customers to access product information and training collateral


· Build the site in Salesforce

· Expand the UI library in experience cloud for the new design.


· Identify customer personas and profiles

· Write user stories and flows with business analysts for all user journeys

· Capture future story ideas backlog


· Design low fi prototypes for all user profile journeys

· Design hi fidelity layouts for all screens within the purchase and browse journeys.

· Design UI component and screen pattern/layout variants for approval by senior stakeholders and A/B testing

· Design all new components for the experience cloud Finastra component library

· Create all UI collateral such as iconography and imagery to support journeys


· Test and validate designs to validate usability

· Test that design conforms to Finastra's accessibility guidelines

Communication and collaboration

· Create collateral for presentations to stakeholders


· Captured all UX flows for Iteration 1 design of ecommerce site

· Supplied hi fidelity responsive wireframes and prototypes for iteration 1 of the ecommerce site

· Created new iconography and supporting UI resources for use on dashboards and other screens

· Senior leadership and project stakeholders at Finastra very happy with design solution and signed off and built

· Internal testing of designs validated and signed off

· Design fitted the existing Finastra brand guidelines and new components added on the component library

· Exception cases in user flows captured and design solutions delivered

· Designed the complete experience in 3 months to budget and timeframe requirements.

· Took on an extra internal servicing project and delivered extra value (outside initial contract expectation)

latest news


Contact me to discuss UX roles or projects?

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
  • Figaro | Webflow Template
    Brook House, Salters lane, Ludgershall, Bucks, HP189NY
  • Figaro | Webflow Template
    +44 (0)7775 565777
  • Figaro | Webflow Template